(Excerpt from Lazy Leadership by Andrew Wilkinson) Henry Ford didn’t build cars, he built factories. To me, a great leader’s job is to build a machine that produces a product. It’s not about doing the work itself....
(Extracted from No B. S. Direct Marketing by Dan Kennedy) Managers bemoan employees’ failures to perform as expected, often saying, “But I told him once.” Most managers’ ideas about training omit a feedback loop...
